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Address: 3640 MacLeod Trail SE Calgary AB Canada T2G 2P9
Tel: 1 403 243-8000
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| "Good Customer Service" |
by Carrie (from Calgary)
August 2007 - I recently purchased a vehicle from Heninger Toyota. I am one of those people that hates shopping for a new car. All of those slick car salespeople and showrooms make me nervous. Although Heninger was still full of slick salespeople the vehicle purchase was relatively painless and I have been impressed with the level of customer service I have received. When the vehicle needed to go in for a minor fix it was no problem to arrange a loaner car for me to use. I have tried to arrange a loaner vehicle through two other dealerships before and have been flat out refused and offered a "rental car discount". They also sent a nice thank you card after the purchase with some chocolates and even a birthday card. Not big things but nice touches that you rarely see any more.
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| "Good Customer Service!" |
by Jocelyn (from Calgary, AB)
June 2006 - We bought a Toyota Yaris Sedan from Heninger and at first, were not at all pleased with the customer service that we received. Our salesperson would not give us a straight answer about when our car was coming in, and in fact, totally screwed up the order. When our order finally came in, we were presented with a gray car when we had actually ordered a black car. At that point we had finally had enough with our salesperson and I wrote a letter to Toyota Canada, Mr. Heninger and the Manager. Our situation was dealt with so promptly, it was amazing. We had the car we wanted within 24 hours! They transferred our account to a new salesperson and we met with a manager right away. Since then they have been very attentive and have worked hard to get our confidence back in Heninger. Although our experience was horrible at first, it has turned out to be a good relationship. On the most part, the staff is very helpful there and we do not regret buying our car (which we love) from this dealership.
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| "The Best Customer Service" |
by John (from 7805 22nd St s.e.)
January 2006 - I looked for a car for about 3 months.
Finally ended up at Heninger. They were very helpful
in getting me the information I wanted. Ultimately
they were the best service and the best price it was a no brainer.
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| Note about Heninger Toyota Reviews: Please note that the above reviews about Heninger Toyota reflect the subjective opinion of individual readers and not the opinion of ReviewBlue.com or its affiliates. If you represent the Heninger Toyota and wish to comment on any of these reviews, we encourage you to use the management response feature. |
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