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Uhaul Reviews

Address: 1030 Old Victoria Rd Nanaimo  BC  CAN  V9R 6R4
Tel: 1 250 716-1641

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"Just wait a day. "
by Roxanne (from Nanaimo, BC)
July 2008 - We recently moved from Calgary to Nanaimo and rented a moving truck. When I looked online for truck rental prices I found Uhaul to be about the same or slightly higher compared to others, however they always seemed to have something available. I tried to call for a reservation and could not get through to the right location and since I was at work and not on my free time, I waited until the next day.....well of course the price had gone up by $600 in a day!!! They explained it was due to shortage of trucks. When we picked up our truck there was about 20 of them in the lot, stood in line behind one person for about 1/2 hour while the clerked yelled at her daughter who was behind the counter. It made us a little uncomfortable. Then we had to go hunt down our own truck in the lot with no idea where to find the serial #. There were only two other customers in the place and one girl just said "can't help you, I'm new" and turned away sighing. When we dropped the truck off in Nanaimo we were greeted by a very friendly woman who paid us respect and attention and sent us on our way happy. Glad she was able to undo the bad feeling we had the whole 4 days we had the truck.

 

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