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| Travelodge Toronto Airport/Dixon Road Reviews |
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Address: 925 Dixon Rd, Etobicoke Toronto ON Canada M9W 1J8
Tel: 1 888 483-6887
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| "Never go there, or they will swindle you" |
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by Hernando (from Colombia)
May 2007 - Travelodge Toronto Airport
Price announced: 79.20 CAD plus taxes
Real price: 137.65 (humidity smell included)
It seems clear there is a planned technique to swindle costumers.
In Toronto Pearson Airport, I saw an announcement offering a room for 79.20 Canadian dollars in Travelodge Hotel at Dixon Road (Toronto Airport). I used the special direct telephone (only 3 digits) to speak to the hotel. Telephone receptionist confirmed that the price was 79.20 CAD plus taxes for a room for two adults with private bathroom and double bed.
When we arrived to the hotel, I told the receptionist to speak slowly because of my bad understanding of English. She told us a different price, I told her what I found at the airport and what they told when I called. Then she spoke quickly and told a price that I thought was 79.20 as I said. We wanted to pay cash immediately for avoiding retard in the morning, because of our early fly the day after, but she did not accept in spite of our insistence. Moreover, my wife had to sign a small paper and a blank credit card voucher (I did not have credit card).
Our first impression arriving to the room was a strong smell of locked humidity. We did not return to the desk because we were tired and had an early fly, we had many luggage, and my wife accepts everything, so I did not want to dispute with her and with the hotel.
On TV, “open” signal is bad, an invitation to get pay-per view TV, but offered programs never appeared on the screen, so we could not see anyone, by the way avoiding to pay more money.
In the morning we found a bill for 119 CAD, plus marketing fee, plus “safe warantee”, plus taxes, for a total 137.65 CAD, without breakfast. I protested, they did not accept any claim, I called the police, but finally they showed me the paper my wife signed where it said “119 CAD”. Unfortunately she did not read this paper and I did not realize she did not read. Moreover, they refused to return us the signed voucher of our credit card; I still fear they make us pay any other invented fee.
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