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| Biltmore Santa Clara Reviews |
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Address: 2151 Laurelwood Road Santa Clara CA USA 95054
Tel: 1 408 988-8411
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| "Disappointing" |
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by Amy (from San Francisco)
April 2007 - Unfortunately, this website's overview of the hotel is incorrect. The "complimentary breakfast everyday" is only if you purchase a certain package with your room. It is not for every room that is purchased (per the person checking me in), and it did not come with mine though the website lead me to believe it did. Regarding the fitness center, there was no information in my room about it, and nothing on the location map to tell me where it was. Since I checked in late, I did not call the front desk about the fitness center, but there was no indication that there is one at this hotel. If there was one, I would have used it in the morning, and that was part of my reason for picking this hotel.
The rooms are a okay size, but they appear to be a remodeled motel. The bathroom sink area opens to the room as well as the closet rod to hang your clothes on. They gave me a room with two doubles when I reserved a room with a King. Again, it was very late when I checked in, so I didn't go back down to the lobby to get a different room (the lobby was in a different building from my room and quite a ways away).
This is very close to the airport, so you often hear plans overhead. That with the uncomfortable beds makes this more of a motel experience instead of a hotel experience.
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